EP027: Joshua Barr, Iron man and and Entrepreneur from Canada
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Sanja Milosavljevic: Good people of the world, you are listening to Modnopreneur podcast. Modopreneur is a combination of Mondo meaning world and Entrepreneur meaning someone who is running their own business and we are trying to share stories of different people from all over the world to see how they are dealing with this new situation that simultaneously happened all over the world. This whole project is supported by the US embassy in Serbia. My guest today comes from Toronto, Canada. His name is Joshua and he used to be my teacher at CANSEEi Academy. He is a young man, but he has- he tried different things during his career, so I hope you’re going to enjoy our conversation. So, hi Josh how are you?
Joshua Barr: Good, how are you?
Sanja Milosavljevic: Well, as I told you previously I’m supper fine and I’m excited because we haven’t seen each other for more than three years now. And everything happened in three years, so we could be chatting for hours before we start this conversation. I’m really grateful that I have this opportunity to first get to know you and speak to you and share your story. So, how are things in Canada, how is it in Toronto?
Joshua Barr: Things are okay in Toronto. Just like everywhere in the world, Covid hindered everyone and everyone’s economy a little bit. It’s interesting to see how different countries have handled the pandemic and how that’s hurt or helped their economies as well as their citizens. Toronto has gone relatively well compared to some countries, but we’re still short in terms of our ability to handle the Covid crisis with the vaccines and vaccine rollout. But, you know, different Torontonians, Canadians are taking Covid seriously which is helping the disease not spread too much throughout the population. It’s tough, but it’s tough everywhere.
Sanja Milosavljevic: Yeah, I know. So, can you tell us something more about yourself? So I said that you did different things in your career, but can you tell us something like what is your educational background, how it’s connected to what you’re doing right now and are there some interesting facts about you that are also connected to education?
Joshua Barr: Sure, so I guess I can sort of start telling you my story of my career and how I ended up being an entrepreneur. You let me know if I’m running on too long. But I got my undergrad degree at a Canadian University called Queens which is just a couple of hours outside Toronto. And I did my undergrad degree in business. And through that education I really learned that I loved marketing and it was something I was really passionate about. And I ended up becoming a marketer and brand manager at Nestle after I graduated my undergrad studies. And when I worked at Nestle I worked on different areas of business. But I was in management, marketing, I worked on Nescafe, I worked on Coffee mate, I worked on KitKat and you know really learned how a large business like Nestle manages a brand, a product and was able to bring food and beverage products to life. And it was a really amazing experience with a great company and people but I ended up leaving that industry and doing something different because I had the entrepreneurial bug just like you. And I ended up working for a family member in the United States in the state of South Carolina in a totally unrelated field in metal distribution. So we ended up selling aluminium sheets, plates and exclusions to different industries and totally different. But, you know, gave me great learning in terms of sales and managing customers. I realized I didn’t want to stay in metal distribution for the rest of my life so I ended up getting my Masters and my MBA in another community university called Western which is on the other side of Toronto a few hours away. And during that experience I ended up doing a program called Leader where we as MBA graduates go in different countries of the world and help teach entrepreneurs different business skills that we learned during our program. And that’s where I met you and had an amazing time in Serbia and Belgrade. It was so great to learn about the culture there and the experience. But after going through that process and knowing that I wanted to be an entrepreneur myself, I ended up starting my own business. And we started it in 2017, or I guess in 2018, during 2018 and it’s been a few years going about it. But I got my passion – I’ll tell you about my business in a second – but I got my passion through it because during my time in South Carolina and when I was working in Nestle, I ended up getting into triathlons which is a sport where you do swimming, biking and running. And I ended up competing in the long-distance format which was called the ironman format. Where you swim 4km, you bike 180km and then you run a marathon all in one day.
Sanja Milosavljevic: Sorry, sorry to interrupt you, but this sounds like being an entrepreneur. You know, swimming for 4 kilometer, then running and…
Joshua Barr: It’s very much about persistence. And even the training in it – you train and you train every single day in a different sport and you go great distances. Some days you have up days and some days you have down days, but the important part is you keep on going. And as an entrepreneur if you keep going through the headaches, through the pains hopefully you’ll come out in the other side successful in some way, whether it’s you’ve learned something along the way that will help you in your careers going forward or you’re successful and you have a great business. Doing ironman really taught me a lot about perseverance but another thing it taught me is how much I hated protein drinks and supplements and the health beverages that were on the market in North America, which was a huge thing in consuming the right supplements to help you perform better. And I know that’s not a huge part of training in athletics in Serbia – I don’t know if that’s changed in the few years I’ve been there – but it’s very large in America. And most of these protein drinks are thick, grainy, chalky, didn’t taste great. And my business partner whom I met during my MBA also hated protein drinks. He was a competitive squash player, he ended up placing third in the Nationals a few years ago in Canada and we complained about drinking protein drinks. And when we were in school, we’d go to the gym in the morning to work out and we’d have a protein drink in one hand, our coffee in the other. Gym bag on one arm and work bag on other as we hustled across campus to get to class. And we hated drinking the protein drinks and the coffee we wouldn’t drink until it was cold because we were still both warm from our workout and it was just this pain in our lives that we would gripe about and complain about and we didn’t know how to change it. And it wasn’t until the end of the MBA program when my business partner was working out in the UK – he went to London for a friend’s wedding and he saw this beverage. It had protein in it, it had coffee in it and it didn’t taste good, it had bad ingredients, terrible branding but he loved the idea. So he knew I’d worked at Nestle bringing food and beverage products to life and he came to me and some other friends back in Canada and said what can we do about making a better protein drink around this idea of protein and coffee? And so we ended up developing a new beverage that was based around protein and coffee and we came up with Brüst. So, it’s a protein beverage with cold brew coffee with 20g of high quality New Zealand grass-fed protein and it’s sort of perfect for quick pre-workout boost or post-workout recovery drink. Consumers use it as a quick breakfast in the morning if they’re in a rush or even a midday snack to get some healthy energy. So we launched Brust in 2018, but it was a culmination of my experiences unexpectedly working in Nestle in food and beverage, working in South Carolina and doing ironman triathlons that sort of led me to this business, so you never know where the world will take you.
Sanja Milosavljevic: That’s interesting. I remember when you launched this product basically half a year after we met. And I don’t like protein drinks, but I do really like to drink coffee. So I was like I would like to try this, I would really like to try this – I don’t know why. I liked the design of the packaging. How did you choose the name? To me it sounds more of a German of Italian origin. You know, people like to connect coffee brands to Italy and your brand name for me with those two dots – it sounds like German. How did you come up with the name?
Joshua Barr: So, I came up with the name because it’s just a combination of two words, a culmination of words. It’s cold brew coffee with a burst of protein. So it’s the brew and burst together that’s combined in one word and for us it was important to have a unique name that was different, that sounded different in North America at least. The umlaut sort of screams of something European and interesting and different and it’s not in our normal writing type the umlaut but it sort of brings the kind of quality that we wanted to communicate to the consumers. So we came up with the name because it was unique, combining the cold brew coffee and protein as well.
Sanja Milosavljevic: Perfect. I’m joking, of course. When something sounds like German for me it’s kind of a respectable product because everything that comes from Germany is high quality. So it was a small joke. How do you develop a new product? How do you do that? What are the steps, I’m asking you just what are the steps. Okay, you have the idea, but how do you- how that idea comes to life?
Joshua Barr: So for us, we used an expert. I am not a food scientist, I don’t know how to put food products together. I can come up with creative ideas, but I don’t know the science behind it, so for us it was important to work with a great food scientist. So we found one that wanted to work with us and we were able to develop an original product with her expertise. So we gave her directions in terms of what we wanted this product to be like in terms of taste, ingredients, the overall sense and idea of it and then she took her knowledge of what she knew about the industry and helped us develop a great product. In terms of moving on from this, we have a base of understanding how our product is currently made, and so as we continue developing new products, we use that base in understanding what consumers want and then make products for that. Our first product had only 120 calories – 7 grams of cane sugar in it and we got a lot of feedback from consumers that some wanted a much more bold coffee. Something that’s rich and strong and black. And we had feedback from some consumers that they didn’t want any sugar because they wanted just a black tasting coffee. So original skew is slightly sweet, slightly creamy, but our second skew is much more bold and rich and has more coffee taste and has no sugar in it. So in terms of development one is having a sense of what you’re doing and having the right experts around you to help you develop it, but the other side is listening to customers and understanding what they want from your product. You know, what feedback do they have to help improve it, create new flavors or new products that they’ll love.
Sanja Milosavljevic: How many flavors do you have of your coffee?
Joshua Barr: Right now we just have two. So we have the dark roast and the light roast right now but we have a lot of products in the works and hopefully they’ll be out soon so we’re just waiting for the right time to launch them.
Sanja Milosavljevic: How do you market protein coffee? How do you do that? Where do you go to market it? Can you sell it in any shop in the country or do you need to go to some specialized shops?
Joshua Barr: We like to be sort of omni-channel, everywhere that we can be. We like to say we’re at the intersection of protein drinks and energy drinks. So in the energy drink category you have companies like Red Bull or Monster energy or you’re ready to drink coffee beverages as well or 5-hour energy. So I don’t know which of these products made their way to Serbia, but there’s a lot of drinks in the market that add energy to people’s lives in America. And then in terms of protein drinks there’s also several large protein drinks as well. Mostly distributed by Coke and Pepsi – big, strong, huge packaged goods companies. So we sort of are playing the intersection of the two. And also define ourselves as healthy energy. So you get the caffeine from coffee but also sustained energy from protein as well. And so with any other energy drink it’s about having- or protein drinks, it’s about having a healthy source of energy. So we want to be anywhere where the consumer is looking for healthy energy. So, whether that’s in an office tower and they have a cafeteria where they’re looking for a midday snack or it’s at a gym where someone wants some energy before they work out or recovery drink after they work out. Or in a grocery store when they’re buying food for the week and they think oh, I’ll be in a rush on Thursday or Wednesday because i have early meetings or I have kids and I want something to help me out in the morning. So for us it’s about being everywhere and anywhere we can be where the customers want healthy energy. So in terms of our distribution it’s omni-channel, we’re also online now which is also helpful with Covid now as well.
Sanja Milosavljevic: Just a few more questions and then we’ll continue on some other topics. Is it possible for me – I’m a total beginner, I know nothing about food and beverages – is it possible for me to start a business and to actually success without knowing anything about how a business should be run? Is it possible, or is it just a Hollywood story? You know like we started in a garage and after a year we are a big international company.
Joshua Barr: I think anybody can succeed in entrepreneurship. Obviously you need some skills to bring to the table, but it’s not necessarily one skill. You need to have many skills or surround yourself with many people who have many skills. You know, if you’re an amazing pasta maker, that’s a skill you have, but you need to surround yourself with people who can help you deliver the product to grocery stores around the country, or someone who can help spread the word about it. So as an entrepreneur it’s all about problem-solving. So what’s the problem you’re solving? For us it was this beverage doesn’t taste good, how can we make a better beverage? So we hired a food scientist to help us, but we came up with the idea, distribution, packaging, marketing initiatives, we did the sales – those are the skills that we brought to the table and not exactly that exact skill of mixing ingredients together. So in entrepreneurship I think it’s really important to surround yourself with great people who bring other skills and finding out where do you lack skills or where are your weaknesses so you need other people to help you out. So whether it’s someone you’re paying to help you, or someone that- as an entrepreneur you have to be creative in terms of how you get things done because you don’t always have a million bucks in the bank, so you have to be more creative about how you come up with solutions. So I think depending on what you’re trying to do as an entrepreneur, you can easily do it without a specific skillset, but you want to be able to have a skillset of something that you’re driving and using that to your advantage.
Sanja Milosavljevic: Like a source of energy for the future. How did this Covid situation change your business?
Joshua Barr: Yeah, I think-
Sanja Milosavljevic: Did it affect it in any way or not?
Joshua Barr: No, it changed it a lot. As we sort of talked about before, our distribution totally changed. We were in office towers in Toronto, gyms in Toronto, universities in Toronto, and as Covid sort of spiked in March-April in Canada, all those areas of our country shut down. Downtown office towers nobody was going to anymore, gyms were closed by the government, university campuses were closed by the government as well so that whole portion of our business completely disappeared overnight. But another portion of our business grew a little bit. Our e-commerce business, direct to consumer business. As consumers were spending more time at home they were focusing on ordering products online and gave us an opportunity to directly sell our products to them. Instead of through a middle man or a distribution network, we were able to sell directly online to our consumers. So with one hand we had some stuff taken away but on the other hand we had some growth as well. It’s been tough and I think everybody who’s an entrepreneur has battled a little bit with changes we’ve gone through, but we’re surviving and trying to make the best of a not great situation.
Sanja Milosavljevic: Did this time during last year, did it give you an opportunity to think of a new product. Okay so, our lives are going to definitely change from now on. We are going to spend more time indoors, we are probably going to use products that are healthier or from the healthier side of the products, so did you come up with some new products?
Joshua Barr: For us, we took the time to look at our formulations, at what we’re doing and what the customers want. And we actually brought to market our dark roast during Covid. Our original plan was to continue to expand with our light roast, but because of the issues that we had, we decided to bring that second skew to market. But I think with any time where there’s change and disruption in society, that’s where great entrepreneurs come from. You know when change happens there’s problem solving that needs to happen. And entrepreneurs are the ones who look at those problems and try to solve them. So for me personally I haven’t come up with any great ideas in terms of solutions, but I know times like this are when businesses with creative solutions come up and change because consumers who are in society are now suffering from that problem and want that solutions and entrepreneurs are looking and providing solutions for those people. When you look at the 2008 financial crisis that affected a lot of the Western world, lots of companies came out of that, whether it was AirBnB and Uber as well, individuals who chose a time when things were shifting and people were changing careers to come up with creative solutions and look how large they’ve grown over the last decade. So, whether you’re in Serbia, North America or in Canada, there’s always an opportunity in times of turmoil, to look for where people are struggling and how you can help them out and be an entrepreneur and resolve a problem in society.
Sanja Milosavljevic: I agree, I really-
Joshua Barr: Sorry, I don’t have a solution for you, so…
Sanja Milosavljevic: No, no, no because I know many people I spoke to during this podcast or privately during my free time, they had a lot of free time during this last year. And some of them came to some great ideas to start their business, or start offering their services because they actually had time to sit and think. Sometimes when you work, you work, work, work and you don’t have time to rethink some old ideas or to think of some new ideas, but they had time and came up with some great new ideas. So that’s why I ask you how did you spend actually your last year. I was trying to just manage the work, I didn’t have that free time. For me, I didn’t have that free time. But did you have that free time to just rethink some old ideas?
Joshua Barr: Well I think the thing it allowed us to do is to think about things differently. As everything shifted in the market, our thought process sort of went from okay, we are doing things traditionally, this is how we operate, to how can we be more creative with our solutions? Are we able to do things that are less expensive and are people willing to work with us in different ways than they used to. Before the pandemic financial compensation was huge for working with people who were brand ambassadors or influencers on social media. But now, because of how everything changed, people who are on social media who are influencers are willing to be more creative with solutions and it allows us to work with people differently which is really interesting. For us, it’s been figuring out what are our creative solutions that we can work with different partners whether it’s other brands or individuals who are fans of the product to help spread the word and bring awareness of Brust.
Sanja Milosavljevic: Nice. So, do you use local ingredients for your product or do you have to import them? Okay, you have to import the coffee, but are you dependent on imported ingredients and packaging or can you find that in Toronto and Canada?
Joshua Barr: So, most our ingredients are sourced from different distributors, so we don’t procure anything directly from the manufacturer. We use the distribution network that brings products into Canada or produces it themselves and we purchase it from them. So, not all our ingredients are directly from Toronto and Canada. We use New Zealand grass-fed protein because of their high quality of dairy-based protein and our cold-brew coffee obviously the beans don’t come from Canada, we can’t grow those. So we get from Brazil and from South America. We try and find the right partners to help us get the highest quality ingredients we can use in our product, but we do produce in Canada and have a manufacturing partner just outside Toronto that helps us produce.
Sanja Milosavljevic: But did you have a problem during the pandemic to just find the ingredients you need for maintaining production?
Joshua Barr: Yeah, no, I know a lot of companies have had issues of that. In terms of our production runs we don’t produce every day or every week, we batch-produce so it gave us some time to figure out a timeline when we might be able to produce. Because we work with very large distributors of our ingredients, their business wasn’t shut down, so the Canadian government sort of left food and beverages as an industry that would continue operating no matter what as it was an essential industry. So we didn’t have major effect that a lot of other businesses had in terms of the supply chain .We also weren’t producing right when the things were kicking off with Covid, so thankfully we haven’t run into the situation where we couldn’t get our ingredients, but we had some great partners who manage the supply chains well so it didn’t affect us too bad.
Sanja Milosavljevic: Recently I heard about the term survival mode. I hadn’t heard that term before because I probably didn’t have the chance to- the last year I didn’t need to think about survival mode. Do you have survival mode?
Joshua Barr: I mean, I think so? I think everybody have the natural fight or flight in them-
Sanja Milosavljevic: Yeah but this is in terms of business. Not in my everyday life, but in terms of business. Survival mode is we are just paying our employees, we are not paying our own salaries. So do you have any kind of- I’m not that big of a company to think about survival mode, but do you think about that kind of stuff?
Joshua Barr: Yeah, I mean I think- when we lost our business in office towers and gyms and universities you sort of think where do we need to spend money, how are we going to preserve our funds until we get out of this Covid situation. One of our investors when this started sent us an email and said guys, save your capital as much as you can to get through this. Because as you come out of Covid there’s gonna be an opportunity, but you don’t want to waste all your money during this period where you’re not gonna get a great return. So for us it was how do we limit some of our expenses over the next 6-12 months, so that as we come out of Covid we still have capital for us to grow and succeed. That’s sort of how we handle survival during the hardest Covid.
Sanja Milosavljevic: Nice. Can you tell us something about the state of entrepreneurship in Canada or in North America. When I wrote you that email, I told you that here in Balkan region we are still on that low level of entrepreneurial spirit or entrepreneurship as a movement or part of the economy. What’s the state of entrepreneurship in North America? If you’re a startup, how much money can you get to start your business? Here in Serbia they can offer you 1000 or 2000 euros and you can basically not do anything with that. It’s, you know, it’s nothing. It’s not covering any cost. So how does it look like in North America?
Joshua Barr: I mean, I think that the government giving you 2000 euros is a good thing. In North America there’s a lot of support but it’s not necessarily through funding. I know Canada did a program a little while ago to give some people a living wage. They could do whatever they wanted, promote entrepreneurial projects with that, but that’s not widespread at all. There are different accelerators that are run through different universities or independently that help entrepreneurs get started. Some of them provide funding, some of them provide teaching, some of them just provide support for entrepreneurs who want to grow and get into a certain industry. But I think the Canadian society supports entrepreneurs, they want them to succeed, the government wants them to succeed. But there isn’t necessarily tons of free money out there given to entrepreneurs. You know, there are grants, there are programs where you can get some money, but it’s not a free for all by any means. I know for us, we were lucky to get accepted into my university’s accelerator which gave us a good amount of money to start our business which we were really fortunate to receive. They didn’t take anything in return so it was a very friendly experience in working out that accelerator. So for us, entrepreneurship is strong, I think it’s very encouraged, but there’s always more that society can do and governments can do to support entrepreneurs.
Sanja Milosavljevic: That’s nice to hear. Sometimes I think that entrepreneurship or the sense of entrepreneurship that we have here comes from the wester part of the world. So when we look at those case studies or those examples that come from the west, it’s always- for me it seems so easy for them to succeed. Like they are born with some set of skills to be an entrepreneur, while we here have to learn what is a business plan and how to write a business plan. So that- thank you for the answer.
Joshua Barr: No, you know, I think it’s tough if no one around you is an entrepreneur, and don’t know a lot of entrepreneurs and everybody goes and works for large businesses, your mindset is “I can’t be an entrepreneur”, I don’t know how to be an entrepreneur. My dad ran his own business, my grandfather ran his own business, my great-great-great grandmother started a bakery ages ago and up until several years ago I had a cousin who was still operating it. If you’re surrounded by entrepreneurial people you understand you just have to go out and do it. And it’s not necessarily as much of a mental hindrance as it would be if you only knew people who worked in other companies. But I think if you have an idea where you’re gonna solve a problem for other people and they’re going to pay for the solution, that’s all entrepreneurism is about, just solving problems.
Sanja Milosavljevic: Yeah, I know. Now I know that. When we first met, I didn’t know anything about running a business or entrepreneurial spirit. How did your- or did your government help small or medium scale businesses to survive this last year. In Serbia we had some incentives, we had some help from the government. But I know in Estonia, their government was like “it’s your problem, it’s your business, we can’t help you”. What was the situation in Canada?
Joshua Barr: It’s been interesting. For businesses like mine, we haven’t gotten any help unfortunately-
Sanja Milosavljevic: Why? Sorry, why? Why haven’t you gotten any help?
Joshua Barr: So the government has been focused very much on certain types of business. So for us the way we set up our business is to be very variable cost-based and very fixed cost-based. So we don’t have our own manufacturing equipment, we don’t have any rent that we pay, we were already working from home before this, so we didn’t have any long-term contracts or long-term bills which allowed us to be very nimble and we started our business strategically that way. So the government has helped companies, but helped companies that have large fixed costs. And because we don’t have that large big fixed cost base, we haven’t received any funding from the government. So it’s been very frustrating, even though we’ve been impacted very heavily by Covid, a business that invested in machinery was helped a lot more than a business that wasn’t. So because of those differences we haven’t received any of that government help. And really, I do understand how the government sort of made these broad rules to try and help a lot of people at once. What is one broad rule that we can help a lot of people by doing that, but there’s also people and companies that slipped through the cracks, like ours. We could’ve used help, a hand up during this tough time just like a lot of other businesses, but we haven’t received it unfortunately.
Sanja Milosavljevic: Here it was the same for everyone, every company. I don’t know…I mean the companies that have many employees or great equipment, I think that they got worse than some other companies or sectors. What about the food industry? You’re somewhere in the food and beverage industry, what happened with the food industry in America? Here in Serbia everything exploded. Small producers became like national heroes in one moment.
Joshua Barr: That’s awesome, that’s great to hear that food companies in Serbia are doing great and people who work hard every day to provide great quality products are getting recognized for what they’re doing. Canada has been interesting. Large retailers in Canada were really focused on the core of the business. So you got meat, eggs, milk, vegetables, fruit, flour – so the core of grocery did incredibly well and the stores were focused on it, the consumers were focused on it, the transportation and distribution industries were focused on it. We’re not a product that is at the core of grocery, so we didn’t get noticed as well. So unfortunately because of where we are in store and what else is going on, grocery store managers just weren’t as concerned with our products as they were with others. Which again, I totally understand. When you’re facing a battle, you have to figure out different solutions how to problem solve it. For us, pushing products online and going directly to the consumer was one solution we had.
Sanja Milosavljevic: I know, similar things happened here. Like those courier services they also exploded – not just the food producers, but delivery service also. I think their profit grew a thousand times and I know that we still have a problem that we don’t have enough delivery services here, and food industry just went up like who knows how many times.
Joshua Barr: I’m sure there has been some creative solutions there that people are problem solving and trying to come up with different solutions and if you can solve a problem like that where there’s a problem with food delivery in Serbia and Belgrade, you’re being an entrepreneur if you’re providing a service that you can help people out during this time.
Sanja Milosavljevic: I think that there are some companies or startups that are similar to Glovo or Volt and some of those delivery services and they want to be social enterprises and try to find employees in harder employment groups of people or whatever, so something is happening. Can you tell us how this whole situation affected you personally. Not you as a businessman, but you as a person. I know that you like to be outdoors, I know that you trained to be ironman, so you definitely like to train and go out in nature. How did this affect you, did it cause any problems for you?
Joshua Barr: Yeah, I think it’s caused problems for everyone. But for me personally being in an apartment in Toronto, it’s not a lot of space, I’m sure a lot of people are suffering from the same thing where you have 600 square feet or less and you’re stuck there all day without going outside or doing anything. And what it sort of taught me is that I need to be outside for 30mins to an hour every day, just to breathe the fresh air, to go on a walk, to be outside. And I think that’s something I didn’t realize I needed to mentally feel good or comfortable with myself. It’s something that’s going to stay with me for the rest of my life I think – taking the time to myself to go for 30 minutes to an hour walk, listen to a podcast, talk to a friend or just be by myself and go outside and walk. And I think when you’re in a tough situation you just realize what you need to stay mentally healthy. And that could be doing small exercises inside, going for a walk, eating healthier, but you sort of understand what are those key things you need to stay healthy and hopefully I and everyone else who has figured out those things will be able to continue doing those things outside the pandemic.
Sanja Milosavljevic: Okay. Well, thank you Josh.
Joshua Barr: Thank you!
Sanja Milosavljevic: Thank you, this was- we came to the end of our conversation. I just really want to thank you. I think that your story is very inspiring and you actually showed us some of the steps on how to develop new products and offer to the market. So hopefully your business will continue to grow and maybe some next time when we speak, you’ll have distribution here in Europe.
Joshua Barr: I hope so. Well, thank you so much Sanja. It’s so great to see how great you’re doing. I love catching up with old friends and thank you so much for having me on.
Sanja Milosavljevic: Thank you. Good people of the world, you were listening to Mondopreneur podcast. Our guest was Josh from Toronto, Canada. If you like you can always follow us on Facebook and Instagram. And you can subscribe to our YouTube channel. Just type #mondopreneur. Stay good, stay in good health and see you in a week.
Sanja Milosavljevic: Dobri ljudi sveta, slušate Mondopreneur podcast. Mondopreneur je kombinacija reči Mondo i znači svet i reči Entrepreneur što znači preduznetnik, neko ko vosi svoj posao a mi pokušavamo da podelimo pirče različitih ljudi iz celog sveta da bismo videli kako se oni nose sa ovom novom situacijom koja se istovremeno desila na celom svetu. Podcast je realizovan uz podršku Ambasade Amerike u Beogradu. Moja današnji gost dolazi Toronta, Kanada. Zove se Džošua i bio je moj predavač na CANSEE akademiji. On je mlad čovek, ali je radio različite stvari tokom karijere, i nadam se da ćete uživati u našem razgovoru. Pa, Džoš, zdravo, kako si?
Joshua Barr: Dobro sam, kako si ti?
Sanja Milosavljevic: Pa, kao što sam ti već rekla, baš sam dobro i uzbuđena sam jer se nismo videli više od tri godine. I svašta nešto se desilo u tri godine, pa smo mogli da ćaskamo satima pre nego što smo započeli ovaj razgovor. Zaista sam zahvalna što sam imala priliku da te upoznam, da razgovaramo i da podelim tvoju priču. Kako stoje stvari u Kanadi, kako je u Torontu?
Joshua Barr: Stvari su okej u Torontu. Kao i svuda na svetu, Covid je zaustavio sve i svakačiju ekonomiju po malo. Inetresantno je videti kako su se različite države odnosile prema pandemiji i kako je to odmoglo ili pomoglo njihovim ekonomijama i njihovim državljanima. Toronto je prošao relativno dobro u poređenju sa nekim drugim državama, ali smo i dalje na niskom nivou kada je u pitanju naša sposobnost da se nosimo sa krizom nastalom zbog Covid-a i sa vakcinama i vakcinisanjem. Ali znaš kako, Kanađani su shvatili Covid ozbiljno što pomaže u sprečavanju širenja virusa u široj populaciji. Teško je, ali teško je svuda.
Sanja Milosavljevic: Da, znam. Da li možeš da nam kažeš nešto o sebi? Rekla sam da si se bavio različitim stvarima u karijeri, ali da li možeš da nam kažeš šta si po obrazovanju i u kakvoj je to vezi sa onim čime se sada baviš i da li postoji još nešto što je interesantno a u vezi je sa tvojim obrazovanjem?
Joshua Barr: Nravno. Pretpostavljam da mogu da započnem moju priču o karijeri i kako sam završio u preduzetništvu. Slobodno mi kaži ako sam propširan. Diplomirao sam na Univerzitetu Kvins u Kanadi, koji se nalazi na nekoliko sati vožnje od Toronta. I diplomirao sam na poslovnoj školi. Tokom studija sam shvatio da jako volim marketing i da je to moja strast. I postao sam marketar i brend menadžer u kompaniji Nestle nakon studija. Dok sam radio za Nestle, radio sam u različitim sektorima. Bio sam u upravi, marketing sektoru, radio sam za Neskafe, Coffee mate, za KitKet i stvarno naučio kako velike kompanije kao što je Nestle upravljaju brendom, proizvodom i mogao sam da dam život proizvodima iz sektora hrane i pića. I to je bilo zaista neverovatno iskustvo u velikoj kompaniji i sa divnim ljudima ali sam napustio tu industriju i počeo da radim nešto sasvim drugačije jer je u meni čučao preduzetnik, kao i u tebi. I na kraju sam radio za člana porodicu u SAD-u u državi Južna Karolina u potpuno drugoj branši a to je distribucija metala. Prodavali smo table aluminijuma, ploče idelove različitim industrijama. Ali tu sam stekao dosta znanja iz oblasti prodaje i upravljanja kupcima. Shvatio sam da ne želim da ostanem u industriji distribucije metala ostatak života i tako sam upisao master studije na drugom državnom fakultetu Vestern, koji se nalazi na nekoliko sati od Toronta. Tokom tog iskustva sam zaršio na programu koji se zove LEADER na kojem studenti završnih godina master studija putuju u različite zemlje sveta i podučavaju preduzetnike različitim poslovnim veštinama koje smo mi naučili tokom studija. Tako sam i tebe upoznao i divno se proveo u Srbiji, u Beogradu. To je bilo divno iskustvo. Naučili smo dosta o vašoj kulturi. Nakon tog iskustva i znajući da želim i sam da budem preduzetnik, na kraju sam osnovao svoju firmu. Osnovali smo je 2017. godine ili 2018. godine i već nekoliko godina se time bavimo. Ali strast se razvila – a reći ću ti o mom poslu vrlo brzo – dakle strast se javila tokom rada u Južnoj Karolini i dok sam radio za Nestle, počeo sam da treniram triatlon, a to je sport koji obuhvata plivanje, vožnju bicikla i trčanje. Na kraju sam se takmičio u formatu na duge staze koji se zove Iron man. Tu se pliva 4km, vozi bicikl 180km ii trči maraton u jednom danu.
Sanja Milosavljevic: Izvini što te prekidam, ali ovo deluje kao i format preduzetništva. Znaš, plivaš, pa trčiš…
Joshua Barr: Tu se radi o istrajnosti. Čak i sam trening – treniraš i treniraš svakodnevno različite sportove i prelaziš velike razdaljine. Ponekad imaš dobar dan, a ponekad je loš, ali je najvažnije da nastaviš. I kada kao preduzetnik nastaviš da savladavaš glavobolje, kroz bolove, nadate se da ćete na neki način izaći na drugu stranu, bilo da ste usput naučili nešto što će vam pomoći u karijeri ili ste uspešni i imate sjajan posao. Trening za Iron man-a me je naučio dosta o istrajnosti ali sam naučio još jednu stvar a to je koliko mrzim proteinske napitke i suplemente i ta zdravija pića koja su bila dostupna na tržištu Severne Amerike, a jako je važno da konzumiraš prave suplemente koji ti poboljšavaju performanse. A ne znam koliko je to važno u Srbiji ako treniate atletiku – ne znam da li se to promenilo u poslednjih nekoliko godina – ali je to velika stvar u Americi. Većina tih proteinskih napitaka su gusta, zrnasta, brašnjava i nemaju baš neki ukus. I moj poslovni partner, kojeg sam upoznao tokom master studija je takođe mrzeo te napitke. On se profesionalno bavio igranjem skvoša, na kraju je osovjio treće mesto na nacionalnom takmičenju u Kanadi pre nekoliko godina i obojica smo se žalili na proteinske napitke. I dok smo bili na studijama, odlazili bismo u teretanu na jutarnji trening i u jednoj ruci bismo držali proteinski napitak a u drugoj kafu. Torba za trening na jednom ramenu i školska torba na drugom, dok smo žurili da stignemo na predavanja. I mrzeli smo da pijemo proteinske napitke i kafu koju ne bismo pili dok se ne ohladi, jer smo i dalje bili topli od treninga i upravo zbog toga smo gunđali i žalili se, a nismo znati kako to da promenimo. I tek pred kraj master studija, moj biznis partner je bio u teretani u Velikoj Britaniji – bio je u Londonu na svadbi svog prijatelja i ugledao je to piće. Sadržvalo je proteine, bilo je i kofeina i nije bilo lošeg ukusa, imalo je grozne sastojke, grozan brending, ali mu se dopala ideja. Znao je da sam radio za Nestle na razvoju proizvoda i došao je kod mene i još nekih prijatelja po povratku u Kanadu i pitao šta možemo da uradimo sa tom idejom spajanja proteinskih napitaka i kafe? Na kraju smo razvili novi napitak koji se sastoji od proteina i kafe i smislili smo Brüst. To je proteinsko piće sa hladnim procesom dobijanja kafe sa 20g visoko kvalitetnog proteina sa Novog Zelanda i nekako je odlična za podizanje energije pre treninga ili posle treninga kao napitak za oporavak. Kupci ga koriste ka zamenu za brzinski doručak ujutru ako su u žurbi ili sredinom dana kao užinu kako bi uneli zdraviju energiju u sebe. Tako da smo plasirali Brüst 2018. godine, i to je bila kulminacija mog iskustva rada za Nestle u sektoru hrane i pića, mog rada u Južnoj Karolini i treninga za Iron man triatlona, a sve to me dovelo do ovog posla, tako da, nikada se ne zna gde će nas život odvesti.
Sanja Milosavljevic: To je interesantno. Sećam se kada ste plasirali ovaj proizvod, nekih pola godine nakon što smo se mi upoznali. A ja ne volim proteinska pića, ali zaista volim da pijem kafu. I poželela sam da probam nešto takvo i zaista bih volela da ga probam, ne znam zašto. Dopada mi se dizajn pakovanja. Kako ste izabrali ime? Meni nekako zvuči nemački sa italijanskim poreklom. Znaš, ljudi vole da povezuju brendove kafa sa Italijom, a za mene ime vašeg brenda sa umlautom – zvuči mi nemački. Kako ste izabrali ime?
Joshua Barr: Dakle, smislio sam ime, i to je samo kombinacija dveju reči, vrhunac tih dveju reči. To je hladna kafa sa proteinima. Dakle, kuvana kafa i rafal energije kombinovani u jednoj reči, a nama je bilo važno da imamo jedinstveno ime koje je različito, i u najmanju ruku je zvučalo drugačije u Severnoj Americi. Umlaut mekako vrišti nešto što zvuči evropski, zanimljivo i drugačije i u našem pismo nije uobičajeno pisanje umlauta, ali nekako donosi kvalitet koji smo želeli da komuniciramo sa potrošačima. Tako smo smislili ime, jer je bilo jedinstveno, kombinujući i hladnu kafu i proteine.
Sanja Milosavljevic: Savršeno. Šalim se naravno. Kada nešto zvuči “nemački” za mene to znači proizvod za poštovanje, jer sve što dolazi iz Nemačke je visokog kvalietta. Tako da sam se malo šalila. Kako se razvija nov proizvod? Kako se to radi? Koji su koraci? Dakle, imaš ideju, ali kako se toj ideji udahne život?
Joshua Barr: Mi smo zvali stručnjaka. Nisam prehrambeni tehničar, ne znam kako da sastavim prehrambene proizvode. Mogu da iznesem kreativne ideje, ali ne znam nauku koja stoji iza toga, pa je za nas bilo važno da radimo sa stručnjakom iz oblasti prehrambene industrije. Tako smo pronašli jednu ženu koja je želela da radi sa nama i uspeli smo da razvijemo originalni proizvod uz pomoć njene stručnosti. Dali smo joj uputstva u smislu kakav proizvod želimo u pogledu ukusa, sastojaka, celokupnog smisla i ideje o njemu, a ona je upotrebila svoja znanja i pomogla nam da razvijemo odličan proizvod. U smislu prelaska na viši nivo, bazično razumemo kako se naš proizvod trenutno proizvodi, pa kako nastavljamo da razvijamo nove proizvode, koristimo tu osnovu da razumemo ono što potrošači žele, a zatim pravimo proizvode n osnovu toga. Naš prvi proizvod imao je samo 120 kalorija – 7 grama šećera od trske i dobili smo puno povratnih informacija od potrošača da žele mnogo jaču kafu. Nešto što je bogato i snažno i crno. Imali smo povratne informacije od nekih potrošača da ne žele šećer jer žele samo crnu kafu. Dakle, originalni proizvod je bio blago sladak, pomalo kremast, ali naš drugi proizvod je mnogo smeliji i bogatiji, ima više ukusa kafe i nema šećera. Dakle, što se tiče razvoja, sa jedne strane imate osećaj šta radite i ima prave stručnjake oko sebe koji će vam pomoći da to razvijete, ali sa druge strane slušate kupce i razumete šta žele od vašeg proizvoda. Znate, imate povratne informacije kako biste poboljšali proizvod, stvorili nove ukuse ili nove proizvode koji će se svideti potrošačima.
Sanja Milosavljevic: Koliko ukusa kafe sada imate?
Joshua Barr: Za sada imamo dva ukusa. Prženu i blago prženu, ali imamo dosta proizvoda u nastajanju koji će, nadam se, uskoro izaći na tržište, samo čekamo pravi trenutak da ih predstavimo.
Sanja Milosavljevic: Kako se prodaje proteinska kafa? Gde je prodajete? Da li može da se prodaje u svakoj prodavnici ili se prodaje u specijalizovanim prodavnicama?
Joshua Barr: Mi volimo da budemo budemo prisutni svuda, svuda gde možemo. Volimo da kažemo da smo na sredini između proteinskih i energetskih napitaka. Dakle, u kategoriji energetskih pića imate kompanije kao što su Red Bull ili Monster energi ili ste spremni da pijete i napitke od kafe. Ne znam koji od ovih proizvoda su stigli do Srbije, ali kod nas na tržištu postoji puno pića energetskih u Americi. A onda u pogledu proteinskih napitaka postoji i nekoliko velikih brendova u sektoru proteinskih napitaka. Uglavnom ih distribuiraju Coca-Cola i Pepsi – velike, jake, velike kompanije iz sektora pakovane robe. Dakle, mi smo nekako presek te dve kategorije. A takođe, definišemo sebe kao zdravu energiju. Na taj način, kofein dobijate iz kafe, ali takođe i energiju iz proteina. Dakle, kao i sa bilo kojim drugim energetskim pićem, a radi se o pićima sa proteinima ili proteinskim napicima, sve se vrti oko zdravog izvora energije. Dakle, želimo da budemo bilo gde gde potrošač traži zdraviji izvor energije. Bilo da je to u poslovnoj zgradi koja ima i kafeteriju u kojoj tražite podnevnu užinu ili je u teretani u kojoj neko želi malo energije pre nego što vežba ili piće za oporavak nakon vežbanja. Ili u prodavnici u koju idete u nedeljnu nabavku i mislite da ćete u četvrtak ili sredu žuriti jer imam sastanke rano ujutru ili imate decu i želite nešto da vas digne ujutru. Dakle, za nas je važno da budemo svuda i bilo gde gde možemo biti tamo gde kupci žele zdravu energiju. Dakle, što se tiče naše distribucije, to je višekanalni sistem prodaje, a sada smo i onlajn, što je takođe korisno i u vremenu pandemije.
Sanja Milosavljevic: Još samo nekoliko pitanja i nastavićemo dalje na neke druge teme. Da li je moguće – na primer, početnik sam i ne znam ništa o grupi proizvoda kao što su hrana i piće – da li je moguće da započnem biznis i zapravo uspem, a ne znam ništa o tome kako se vodi taj biznis? Da li je to moguće, ili je to holivudska priča? Kao ono, počeli smo u garaži i nakon godinu dana vlasnik sam velike internacionalne kompanije?
Joshua Barr: Mislim da svako može da uspe u preduzetništvu. Naravno da su vam potrebne neke veštine, ali to ne mora da bude jedna veština. Morate da posedujete više veština ili da se okružite ljudima koji poseduju više veština a koji vam mogu pomoći da isporučite proizvod prodavnicama širom zemlje ili onima koji će vam pomoći da prošire priču o vama. U preduzetništvu se sve vrti oko rešavanja problema. Dakle, koji problem vi rešavate? U našem slučaju se radilo o piću koje ima loš ukus, i kako možemo da napravimo bolje piće. Uposlili smo tehnologa da nam pomogne, ali mi smo osmislili kako će se proizvod distribuirati, pakovanje, inicijative iz oblasti marketinga, bavili smo se prodajom – to je ono što smo mi uneli a ne veštine pravljenja smeše za proizvod. Za preduzetništvo je važno da se okružimo sjajnim ljudima koji unose druge veštine i da otkrijemo koje veštine nam nedostaju ili koje su naše slabosti pa da nađemo ljude koji nam mogu pomoći. To može biti neko koga plaćate da vam pomogne, jer kada ste preduzetnik morate da budete kreativni u smislu završavanja zadataka jer nemate uvek milione u banci, pa morate da budete kreativni i da smislite rešenja. Mislim da, u zavisnosti od toga šta želite da postignete kao preduzetnik, to možete da postignete uz pomoć određenog seta veština ali isto tako treba da želite da imate određeni set veština ili nešto što vozite i što možete da koristite kao svoju prednost.
Sanja Milosavljevic: Kao izvor energije za budućnost. Kako je situacija sa pandemijom promenila tvoj biznis?
Joshua Barr: Da, mislim-
Sanja Milosavljevic: Da li je uticala ili nije?
Joshua Barr: Ne, dosta se promenila. Kao što smo ranije razgovarali, distribucija se skroz promenila. Radili smo u poslovnim zgradama u Torontu, na univerzitetima u Torontu i kako je broj obolelih skočio u periodu mart-april u Kanadi, sva ta mesta su zatvorena u Kanadi. Poslovne zgrade u centru – niko nije dolazio na posao, vlada je zatvorila teretane, studentske domove i ceo jedan deo našeg poslovanja je nestao preko noći. Ali drugi deo našeg poslovanja je porastao, malo. Naša e-commerce platforma, C2B je porasla. Potrošači su provodili više vremena kod kuće i bili su fokusirani na naručivanje proizvoda on-lajn a to nam je dalo mogućnost da im direktno prodajemo proizvod. A ne preko posrednika ili distributivne mreže, mogli smo direktno da prodajemo našim potrošačima. Sa jedne stane, sve je nestalo, ali samo sa druge strane beležili rast. Bilo je teško, ali mislim da svako ko je preduzetnik se borio sa ovim promanama kroz koje smo prošli, ali smo preživeli i pokušavamo da izvučemo najbolje iz ove, ne tako sjajne situacije.
Sanja Milosavljevic: Da li vam je ova prethodna godina dala prilike da smislite neki novi proizvod? Definitivno, naši životi će se promeniti. Više vremena ćemo provoditi kod kuća, koristićemo zdravije proizvode, pa da li ste smislili neki novi proizvod?
Joshua Barr: Mi smo odvojili vreme da pregledamo svoje formulacije, šta radimo i šta kupci žele. I zapravo smo tokom Covida izbacili na tržište našu tamno prženu kafu. Naš prvobitni plan je bio da se nastavimo sa rastom svetlo pržene kafe, ali zbog problema koje smo imali odlučili smo da taj iskorak. Ali mislim da u trenucima, kada postoje promene i poremećaji u društvu, javljaju se veliki preduzetnici. Znaš, kada se dogodi promena postoji i potreba da se reši problem. A preduzetnici su ti koji gledaju u te probleme i pokušavaju da ih reše. Dakle, što se mene lično tiče, nisam smislio ni jednu sjajnu ideju u smislu rešenja problema, ali znam da se u ovakvim vremenima jave preduzeća sa kreativnim rešenjima, jer potrošači sada pate od nekog problema i žele rešenja a preduzetnici traže i pružaju ta rešenja za te ljude. Kada pogledate finansijsku krizu iz 2008. godine koja je zahvatila dosta zapadnog sveta, iz nje je izašlo puno kompanija, bilo da su to bili i AirBnB i Uber, postojali su pojedinci koji su se pojavili kada su se stvari menjale i ljudi su menjali karijeru kako bi pronašli kreativna rešenja a pogledajte koliko su porasli tokom poslednje decenije. Bez obzira da li ste u Srbiji, Severnoj Americi ili Kanadi, u vreme previranja uvek postoji prilika da potražite gde se ljudi imaju problema i kako im možete pomoći i biti preduzetnik i rešiti problem u društvu.
Sanja Milosavljevic: Slažem se, stvarno-
Joshua Barr: Izvini, nemam rešenje za tebe, tako da…
Sanja Milosavljevic: Ne, ne… Znam da su mnogi ljudi sa kojima sam razgovarala kroz podcast ili privatno, koji kažu da su imali dosta slobodnog vremena tokom prethodne godine. Neki su smislili neke sjajne ideje za započinjanje posla, ili ponudli neke nove usluge jer su zapravo imali vremena da sednu i razmišljaju. Ponekad, kada radiš, ti samo radiš i radiš i nemaš vremana da smišljaš neke nove ideje, ali su ga ljudi sada imali i smislili su neke sjajne ideje. Zato sam te pitala kako si zapravo proveo proteklu godinu. Ja sam samo pokušavala da održim posao, nisam imala slobodnog vremena. Ja ga nisam imala. Ali da li si ti imao vremena da ponovo razmisliš o nekim starim idejama?
Joshua Barr: Pa mislim da nam je Covid dozvolio da razmišljamo o stvarima drugačije. Kako se sve menjalo na tržištu, naš proces razmišljanja nekako je prešao iz, u redu, radimo stvari tradicionalno, ovako funkcinišemo, u to kako možemo biti kreativniji sa svojim rešenjima? Da li smo u stanju da radimo stvari koje su jeftinije i da li su ljudi spremni da rade sa nama na drugačiji način nego ranije. Pre pandemije dosta je koštao rad sa ljudima koji su bili ambasadori brenda ili influenseri na društvenim mrežama. Ali sada, zbog promena, ljudi, koji su na društvenim mrežama koji su uticajni ljudi, spremni su da budu kreativniji u rešenjima i to nam omogućava da radimo sa ljudima drugačije, što je zaista zanimljivo. Mi smo otkrili koja su naša kreativna rešenja i kako možemo da radimo sa različitim partnerima, bilo da su to drugi brendovi ili pojedinci koji su ljubitelji proizvoda kako bi pomogli širenju vesti i podizanju svesti o Brustu.
Sanja Milosavljevic: Lepo. Da li koristite lokalne sirovine ili morate da ih uvozite? Naravno, kafu morate da uvezete, ali da li zavisite od uvoznih sirovina i pakovanja ili to možete da nađete u Torontu ili Kanadi?
Joshua Barr: Većina naših sirovina dolazi od različitih distributera i mi ne nabavljamo ništa direktno od proizvođača. Služimo se distributivnom mrežom koja uvozi robu u Kanadu, ili sarađujemo direktno sa proizvođačima i mi onda kupujemo od njih. Dakle, nisu sve sirovine poreklom iz Toronta ili Kanade. Protein nam dolazi sa Novog Zelanda jer je visoko kalitetan a kafa očigledno nije iz Kanade, to se ovde ne uzgaja. Nabaljamo je iz Brazila ili Južne Amerike. Trudimo se da pronađemo prave partnere koji nam pomažu da nabavimo najkvalitetnije sastojke za naš proizvod, ali se proizvod proizvodi ovde i proizvođač je u blizini Toronta i to nam pomaže u proizvodnji.
Sanja Milosavljevic: Da li ste imali problema tokom pandemije da nabavite sirovine i održite proizvodnju?
Joshua Barr: Da. Znam mnogo firmi koje su imale takve probleme. Što se tiče naše proizvodnje, mi ne proizvodimo svakog dana ili svake nedelje, već proizvodimo u serijama i to nam je dalo vremena da smislimo vremenski okvir kada ćemo moći da proizvodimo. Mi radimo sa velikim distributerima sirovina koje su nam potrebne, a njihove firme se nisu zatvarale jer je kanadska vlada ostavila otvorenim firme iz sektora hrane i pića da rade jer je to najvažnija grana industrije. Mi nismo osetili neke velike posledice u smislu nabavke. Drugo, kad je sve počelo nismo bili u procesu proizvodnje, pa nismo imali situaciju da ne možemo da nabavimo sirovine, a i sarađivali smo sa nekim sjajnim partnerima koji su održali nabavku, tako da nas to nije mnogo pogodilo.
Sanja Milosavljevic: Nedavno sam čula za mod preživljavanja. Nisam ranije čula taj ternin, jer verovatno nisam imala ni prilike da čujem za njega, do prošle godine nisam ni morala da razmišljam o modu preživljavanja. Da li ti imaš plan za mod preživljavanja?
Joshua Barr: Mislim, valjda imama. Mislim da svi imaju prirodni instiknt beži ili bori se-
Sanja Milosavljevic: Da, ali u smislu vođenja posla. Ne u svakodnevnom životu, već u poslu Mod preživljavanja je da na primer, isplaćujemo plate zaposlenima, ali ne isplaćujemo platu sebi. Da li vi imate tako nešto? Moja firma je mala da bih razmišljala o modu preživljavanja, ali da li razmišljaš o tim stvarima?
Joshua Barr: Da, mislim, kada smo ostali bez klijenata u poslovnim zgradama, teretanama i univerzitetima, počnete da razmišljate na šta trošite novac, kako da sačuvate sredstva dok ne izađemo iz ove Covid situacije. Jedan od naših investitora, kada je sve ovo počelo, nam je poslao i-mejl i rekao nam da sačuvamo kapital što više možemo da bismo preživeli. Jer kad izađemo iz pandemije stvoriće se šanse, ali ne želite da potrošite sav novac tokom ovog perioda kada stvarno i ne ostvarujete profit. Za nas je to značilo kako da ograničimo neke od troškova u narednih 6-12 meseci, i kada izađemo iz pandemije da zadržimo kapital koji će pomoći rastu i uspehu. Eto tako smo se nosili sa problemom opstanka tokom najtežih dana pandemije.
Sanja Milosavljevic: Da li možeš da nam kažeš nešto o stanju u preduzetništvu u Kanadi ili Severnoj Americi? Kada sam ti pisala i-mejl, rekla sam ti da smo mi na Balkanu još uvek negde na niskom novou preduzetničkog duha ili preduzetništva kao pokreta ili kao dela ekonomije. Kakvo je stanje u preduzetništvu u Severnoj Americi? Ako si start-up, koliko novca dobijaš od države za razvoj biznisa? Ovde u Srbiji možeš da dobiješ 1000 ili 2000 EUR i praktično ne možeš ništa sa njima da uradiš. To je ništa. Ne pokriva ti troškove. Kako to izgleda u Severnoj Americi?
Joshua Barr: Da ti država daje 2000 EUR to je dobra stvar. U Severnoj Americi postoje programi pomoći ali nisu obavezno kroz novčanu pomoć. Znam da je Kanada imala nedavno jedan program kroz koji je pružala ljudima plate. Mogli su da rade šta su hteli, promovišu preduzetničke programe ali to nije bilo široko rasprostranjeno. Postoje različiti akceleratori na fakultetima ili nezavnosni akceleratori, koji pomažu ljudima na početku. Pomoć može biti u obliku finansiranja, kroz obuke, neki samo pružaju podršku preduzetnicima koji žele da rastu u uđu u neku određenu industriju. Mislim da društvo u Kanadi podržava preduzetništvo, oni žele da preduzetnici uspeju, vlada želi da oni uspeju. Ali to ne znači da postoji brdo love koja se daje preduzetnicima. Znaš, postoje grantovi, postoje programi preko kojih možeš da dobiješ novac, ali on nije besplatan. Znam kako je bilo nama, imali smo sreće da nas prime u akcelerator na našem fakultetu i dali su nam ozbiljnu svotu novca da započnemo biznis i imali smo sreće da primimo tu pomoć. Nisu tražili ništa za uzvrat i to je bilo jedno drugarsko iskustvo rada u tom akceleratoru. Mislim da je kod nas preduzetništvo jako, podržava se ali uvek ima nešto više što društvo može da uradi i što vlade mogu da urade da podrže preduzetnike.
Sanja Milosavljevic: Drago mi je da to čujem. Ponekad mislim da preduzetništvo ili doživljaj preduzetništva kod nas se razvija po ugledu na zapadni model. Kada gledamo u studije slučaja ili primere koji dolaze sa zapada, uvek deluje kao da je njima lako da uspeju. Kao da su rođeni sa nekim setom veština koje su potrebne da biste bili preduzetnik, dok mi ovde moramo da učimo šta je biznis plan i kako da napišemo biznis plan. Hvala ti na odgovoru.
Joshua Barr: Ne, znaš, mislim da je teško kada niko oko tebe nije preduzetnik i ne zna mnogo o preduzetništvu i svi rade za velike firme, onda je tvoj mindset “Ja ne mogu da budem preduzetnik. Ja ne znam kako da budem preduzetnik.” Moj otac ima privatni biznis, moj deda je imao privatni biznis, moja pra pra baka je otvorila pekaru davno i do pre nekoliko godina moj rođak je vodio tu pekaru. Ako ste okruženi preduzetnicima shvatićete da morate da izađete u svet i probate. I nije to nužno samo mentalna barijera kao što bi bila da poznajete samo ljude koji rade u drugim kompanijama. Ali ako imate ideju i rešavate nečiji problem a neko i plaća za to rešenje, eto to je preduzetništvo, rešavanje problema.
Sanja Milosavljevic: Da, znam. Kada smo se prvi put sreli, nisam znala ništa o vođenju posla i o preduzetničkom duhu. Sada znam nešto. Kako je vaša vlada pomogla malim ili srednjim preduzećima da prežive prethodnu godinu? U Srbiji su postojali neki podsticaji, imali smo pomoć vlade. Znam da je u Estoniji vlada bila u fazonu: “To je vaš problem, to je vaš biznis, mi vam ne možemo pomoći.” Kakva je situacija u Kanadi?
Joshua Barr: Bilo je interesantno. Firme kao što je moja, na žalost nisu dobile nikakvu pomoć-
Sanja Milosavljevic: Zašto? Izvini, zašto niste dobili pomoć?
Joshua Barr: Dakle, vlada je bila usredsređena na određene vrste firmi. Dakle, način na koji funkcioniše naše poslovanje je da se zasniva na promenljivim troškovima i na vrlo fiksnim troškovima. Dakle, nemamo sopstvenu proizvodnu opremu, nemamo nikakvu zakupninu koju plaćamo, već smo pre toga radili od kuće, tako da nismo imali nikakve dugoročne ugovore ili dugoročne račune koji su nam omogućavali da budemo vrlo fleksibilni i to je bila strateška odluka. Dakle, vlada je pomogla kompanijama, ali je pomogla kompanijama koje imaju velike fiksne troškove. A pošto nemamo tako mnogo fiksnih troškova, nismo dobili nikakva sredstva od vlade. Dakle, bilo je vrlo frustrirajuće, iako je Covid na nas jako uticao, preduzeće koje je investiralo u mašinu je pružena mnogo veća pomoć neko nekom preduzeću koje ne ulaže u mašine. Zbog tih razlika nismo dobili nikakvu pomoć od vlade. I zaista, razumem kako je vlada nekako stvorila ova pravila kako bi pokušala da pomogne mnogim ljudima odjednom. Koje je široko pravilo da time možemo da pomognemo mnogim ljudima, ali postoje i ljudi i kompanije koji su se provukli kroz pukotine, poput naše. U ovo teško bi nam pomoć dobro došla, kao i mnogim drugim preduzećima, ali je nažalost nismo dobili.
Sanja Milosavljevic: Ovde je bilo isto za sve, za svaku firmu. Mislim da su kompanije sa velikim brojem zaposlenih ili sa puno opreme prošle gore nego neke druge kompanije ili sektori. A šta se dešavalo sa industrijom hrane? Ti si nekako u toj insutriji, šta se desilo sa tim sektorom u Americi? U Srbiji je sve ekslodiralo. U jednom trenutku su mali proizvođači bili kao nacionalni heroji.
Joshua Barr: To je sjajno, sjajno je čuti da se prehrambene kompanije u Srbiji odlično snalaze i da ljudi koji svakodnevno rade na pružanju proizvoda visokog kvaliteta postaju prepoznati po tome što rade. Kanada je bila zanimljiva. Veliki trgovci u Kanadi bili su zaista usredsređeni na osnovne životne namirnice. Tako ste imali meso, jaja, mleko, povrće, voće, brašno – tako da je sektor osnovnih životnih namirnica neverovatno dobro poslovao i prodavnice su bile usredsređene na njih, potrošači su bili usredsređeni na njih, industrija transporta i distribucije je bila usredsređena na njih. Nismo proizvod koji je u biti namirnica, pa nas takođe nisu primetili. Nažalost, zbog mesta u kome radimo i šta se još dešava, rukovodioci prodavnica prehrambene robe jednostavno nisu bili toliko zainteresovani za naše proizvode kao za druge. Što opet, potpuno razumem. Kada se suočite sa bitkom, morate da otkrijete različita rešenja kako da ih rešite. Za nas je guranje proizvoda na mreži i odlazak direktno do potrošača bilo jedno od rešenja koje smo imali.
Sanja Milosavljevic: Da, znam, nešto slično se desilo ovde. Na primer, kurirske službe su takođe esplodirale – ne samo proizvođači hranem već i službe dostave. Mislim da im je profit porastao 1000 puta i znam da i dalje imamo problem jer nemamo dovoljno dostavnih službi ovde a industrija hrane je porasla ko zna koliko puta.
Joshua Barr: Siguran sam da je bilo kreativnih rešenja do kojih su ljudi došli da bi rešili problem i došli do različitih rešenja da problem dostave hrane u Srbiji i Beogradu, a preduzetnik ste ako pružate uslugu kojom rešavate problem tokom ovog vremena.
Sanja Milosavljevic: Mislim da postoje neke kompanije ili startupi koji su slični Glovu ili Woltu i neke od tih službi za dostavu i žele da budu socijalna preduzeća i pokušavaju da pronađu zaposlene u grupamateže zapošljivih ljudi ili slično, pa se nešto dešava. Možeš li nam reći kako je cela ova situacija uticala na tebe lično. Ne tebe kao vlasnika firme, već kao osobu. Znam da voliš da budete na otvorenom, znam da si strenirao za Iron Man-a, pa definitivno voliš da treniraš i izlaziš u prirodu. Kako je ovo uticalo na tebe, da li ti je to stvorilo probleme?
Joshua Barr: Da, mislim da je to svima stvorilo probleme. Ali i za mene lično da sam u stanu u Torontu, nema puno prostora, siguran sam da su mnogi ljudi patili od iste stvari kada živite u 55 kvadratnih metara ili manje i zaglavite u stanu ceo dan, i ne odete napolje ili radite bilo šta. I ono što me je nekako naučilo je da moram da budem napolju 30 minuta do sat vremena svakog dana, samo da udahnem svež vazduh, da prošetam, da budem napolju. I mislim da je to nešto što nisam shvatio, da moram da se mentalno osećam dobro ili prijatno sa sobom. Mislim da će to ostati sa mnom do kraja života – odvojiti vreme za sebe da odem 30 minuta do sat vremena da šetam, slušam podcast, razgovaram sa prijateljem ili budem sam i izađem napolje i hodam. I mislim da kada ste u teškoj situaciji jednostavno shvatite šta vam je potrebno da biste ostali mentalno zdravi. A to bi moglo biti izvođenje malih vežbi u stanu, šetnja, zdravija ishrana, ali nekako shvatate koje su to ključne stvari koje su vam potrebne da biste ostali zdravi i nadam se da ćemo i ja i svi ostali koji su to shvatili moći da nastavimo da radimo ove stvari jednom pandemija prođe.
Sanja Milosavljevic: U redu, hvala ti Džoš.
Joshua Barr: Hvala tebi!
Sanja Milosavljevic: Hvala ti, stigli smo do kraja našeg razgovora. Želim da ti se zahvalim. Mislim da je tvoja priča inspirativna i da si nam pokazao korake u razvoju novog proizvoda i ponude na tržištu. Nadam se da će tvoj biznis nastaiti da raste i kada se sledeći put čujemo da će postojati distribucija u Evropi.
Joshua Barr: Nadam se i ja. Hvala ti, Sanja. Super mi je da vidim kako ti lepo ide. Uživao sam u razgovoru sa starom prijateljicom i hvala ti što si me pozvala.
Sanja Milosavljevic: Hvala tebi. Dobri ljudi, slušali ste Mondopreneur podcast. Naš današnji gost je bio Džoš iz Toronta, Kanada. Ako vam se svidelo, možete da nas pratite na Facebook-u i Instagramu i da se pretplatite na naš YouTube kanal. Kucajte #mondopreneur. Budite dobro i dobroga zdravlja i vidimo se za nedelju dana.